How to Fixed Your PC ran into a problem and needs to restart We are just collecting some error info, and then we'll restart for you

If you see a message Your PC ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you' on a blue screen on your Windows 8.1, Windows 8, Windows Server 2012 computer systems, it is possible that your system may have crashed due to various reasons, like a bad driver, memory issues or corrupted system  files.

I would suggest you to try performing automatic repair using Windows 8 disc from Windows Recovery Environment (WinRE) and check if it helps.

To perform Automatic repair on Windows 8 computer follow these steps:

a. Insert the media such as (USB or DVD) and restart your computer.

b. Press F12 key (typically this is F12, but it can differ between computer manufacturers) and choose the drive that you inserted the installation media into.

c. Once the Windows Setup window appears, follow these steps:

d. Click next and select Repair your computer.

e. You will then see a blue screen and an option to choose. Choose the option Troubleshoot and select advanced options.

f. You may choose Automatic Repair from Advanced boot option.

Keep us updated on the status of the issue.